Question 1

How do I get a flight fare quote from TicketDost?

Accepted Answer

Fill out the enquiry form on our home page or flights page with your departure, destination, dates, and passenger details. Click 'Get My Best Fare on WhatsApp' to open a pre-filled chat with our support team.

Question 2

What are your support working hours?

Accepted Answer

Our WhatsApp and phone support team operates daily from 8:00 AM to 11:00 PM IST to assist with flight enquiries and booking guidance promptly.

Question 3

What is TicketDost's cancellation and refund policy?

Accepted Answer

Cancellation and refund conditions depend on the specific airline fare rules applicable to your ticket. Contact TicketDost on WhatsApp or email ticketdost@gmail.com with your booking details for direct assistance.

Question 4

Can I make changes to my travel dates after booking?

Accepted Answer

Date change options depend on airline rules and seat availability. Connect with your assigned TicketDost travel expert on WhatsApp, and we will check the applicable reissue or reschedule conditions for you.

Question 5

Is there any charge for submitting a flight enquiry?

Accepted Answer

No, submitting a flight enquiry on TicketDost is 100% free with no obligation to book.

Question 6

How do I access my Client Portal to view confirmed tickets?

Accepted Answer

Once your flight booking is confirmed by our admin team, you will receive login credentials to access the Client Portal at /client/login, where you can view confirmed PNRs, baggage rules, and payment receipts.

Question 7

Can TicketDost help with airport web check-in & seat selection?

Accepted Answer

Yes! Our travel experts assist with airline web check-in, seat preferences, and boarding pass delivery directly on WhatsApp.

Question 8

What baggage limits apply to domestic flights in India?

Accepted Answer

Standard domestic economy tickets typically include 15kg check-in baggage and 7kg cabin hand baggage (except Akasa Air / IndiGo Saver fares which may vary). Our team verifies exact baggage allowances before issuing tickets.

How Can We Help You Today?

WhatsApp 1-on-1 Support

Phone Call Support

Email Help Desk

Rescheduling Desk

PNR Verification

Web Check-in Support

Refund Tracking

Frequently Asked Questions